Tourists Tame Their Shopaholic Ways, If They Even Come to the US

Tourists Tame Their Shopaholic Ways, If They Even Come to the US

2025-07-28Business
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Aura Windfall
Good morning norristong_x, I'm Aura Windfall, and this is Goose Pod for you. Today is Monday, July 28th. We have a truly revealing topic today: Tourists Tame Their Shopaholic Ways, If They Even Come to the US.
Mask
I'm Mask. The data is stark. We're here to dissect a multi-billion dollar problem and explore if the American retail dream for tourists is, frankly, dead. Let's get into it.
Aura Windfall
Let's get started. For decades, the US was a shopping paradise for international visitors. What I know for sure is that shopping wasn't just an activity; it was the main event. But now, we're seeing a profound shift in that energy and intention.
Mask
It’s more than a shift; it’s a potential collapse. Bloomberg Intelligence estimates nearly $20 billion in retail spending is at risk this year alone. Travel-related spending is flat, and foreign air arrivals dropped 6.6% in June. These aren't feelings; they're hard numbers. The engine is stalling.
Aura Windfall
And that stalling has a human face. Think of the story from Floris van Dijkum, who said tourists used to come with empty suitcases to fill. Now, that whole purpose is changing. It's a story about expectations meeting a new reality. What does that awaken in us?
Mask
It awakens the reality of market forces. It's not a spiritual quest. Years of US inflation mean a tourist's money simply doesn't go as far. Hotel prices are up nearly 10% since the pandemic, and restaurant costs have surged by almost a third. It’s basic economics.
Aura Windfall
Exactly, and that economic pressure forces a choice that reveals our deeper values. A tour operator, Betto Souza, sees his clients—mostly Brazilians—making sacrifices. They might forgo new sneakers to buy an iPhone or skip perfume to have an experience. It's a pivot from possessions to memories.
Mask
Or it's a pivot from a high-value purchase to a slightly less high-value one. They are still buying goods, just fewer of them. The "experience" is a consolation prize. The core issue is a loss of purchasing power, plain and simple. We're becoming too expensive to be a bargain destination.
Aura Windfall
I hear that, but I also see a conscious choice. Annet van der Meer, visiting from the Netherlands, noted how expensive food and alcohol are compared to Europe. She’s still buying some US brands, but her budget is being consumed by daily expenses. It’s a moment of truth for travelers.
Mask
It's a moment of truth for our retailers. The impact is cascading down. Selma Aydin, a gift store manager near Rockefeller Center, says customers who spent $1,000 last year are spending just $200 now. That’s an 80% drop. You can't run a business on that.
Aura Windfall
That is a powerful, grounding truth. It shows how interconnected we are. From the international traveler's budget to the livelihood of a local New York shop owner, it’s all one story. It’s a story of changing priorities and challenging economic currents that we must navigate.
Aura Windfall
To truly understand this moment, we have to honor the journey that got us here. What I know for sure is that the decade before the pandemic, from 2009 to 2019, was a golden era of growth for travel and tourism in the US. It was a time of incredible connection.
Mask
Let's be precise. It wasn't just "connection"; it was a massive economic boom. International inbound visitors grew by 44%. Real travel and tourism output grew nearly twice as fast as the overall GDP. It was a powerhouse, culminating in a $54 billion travel trade surplus in 2019.
Aura Windfall
That prosperity created so much opportunity, offering a path to the middle class for many. In 2019, the industry supported 11.4 million jobs. There was this spirit of optimism. The National Travel and Tourism Office even projected international visits would hit 91 million by 2024. Then, everything changed.
Mask
The pandemic wasn't just a change; it was a stress test that the system fundamentally failed. In 2020, international arrivals plummeted by over 75%. Travel-supported employment dropped by 38%, accounting for almost half of all job losses in the entire country that year. The foundation was brittle.
Aura Windfall
It was a devastating halt. The loss was felt in every corner, from airlines to local shops. The spending on shopping alone, which is at the heart of our discussion today, declined by $95 billion in one year. It's almost impossible to comprehend that scale of loss, not just economically, but emotionally.
Mask
And the recovery is a fiction, a mirage. While domestic travel has bounced back, the international component is lagging badly. We went from that $54 billion trade surplus in 2019 to a $2.3 billion trade *deficit* in 2023. We are losing money on travel for the first time this century. That’s not recovery; it’s a reversal.
Aura Windfall
But there is a spirit of resilience. The State Department has been working to address the visa backlogs, trying to reopen the doors and welcome people back. They issued over 10 million nonimmigrant visas in fiscal year 2023. That's a testament to the human desire to connect and explore.
Mask
A desire that is being throttled by inefficiency. The ITA report is clear on the major inhibitors to a full international recovery: a lack of direct air service compared to 2019 and, as you mentioned, still-lengthy visa wait times in key markets. We can’t just wish for a recovery; we have to build the infrastructure for it. Right now, it's broken.
Aura Windfall
It seems the challenge is twofold, then. There are the practical, logistical hurdles you're pointing out, and there's the broader perception of the U.S. on the world stage. Both are shaping this new, more cautious traveler. It’s a complex tapestry of issues we're facing.
Mask
Let's cut through the complexity. This isn't just a quiet economic shift; it's a direct consequence of policy and rhetoric. The perception you mention is being actively shaped. A study from the World Travel & Tourism Council projects the U.S. will lose $12.5 billion in international spending this year. We're the only country forecast to see a decline.
Aura Windfall
And so much of that is driven by emotion and a sense of belonging. The conflict isn't just about tariffs; it's about dignity. An official in Maine said of Canadian visitors, "It’s not the tariffs that affected them so much as the hurt pride." That speaks volumes about our shared human spirit. People want to feel welcomed, not just tolerated.
Mask
Pride is a motivator, but the numbers are the weapon. Canadian visitation by car dropped 38% in May. By air, 24%. They spent $20.5 billion here last year. This isn't just hurt feelings; it's a targeted economic boycott in response to what they see as international bullying. It's a rational, if painful, response.
Aura Windfall
What I know for sure is that fear is one of the most powerful forces on earth. When potential visitors hear reports of other foreigners being detained or deported, it creates a story of a nation that is closing its heart. People are choosing to go elsewhere as a form of protest, to signal their discontent with these policies.
Mask
And this has massive future implications. This isn't just about losing a few tourist dollars now. We have the 2026 men's World Cup and the 2028 Los Angeles Olympics on the horizon. A hostile environment could cripple attendance for two of the biggest events on the planet. It’s a completely self-inflicted wound that could tarnish our global standing for a decade.
Aura Windfall
It's a powerful reminder that our policies and our words have echoes that travel across the globe. The conflict is about more than just trade; it's about the story America tells the world about who we are and what we value. And right now, it seems the world is responding to that story.
Aura Windfall
The impact of this ripples outwards, touching so many lives. Macy's CEO, Tony Spring, directly pointed to a drop in international tourism as taking a toll on their sales last quarter. This isn't an abstract economic theory; it's about the stability and spirit of iconic American companies and their employees.
Mask
The impact is that legacy retailers are having their weaknesses exposed. The easy money from tourists is drying up, forcing them to confront their own lack of innovation. The real story here isn't just the loss, but the forced evolution it will trigger for those who are smart enough to adapt.
Aura Windfall
And perhaps that's the silver lining, the opportunity for growth. You see a brand like Burberry, which noted a slowdown in tourist spending, but also celebrated growth driven by "new local customer growth." It's a call to nurture the garden in your own backyard, to strengthen community ties.
Mask
Local growth is a nice story, but it's not the solution to a multi-billion dollar problem. The real impact is the mandatory adoption of technology. Retailers now have no choice but to embrace AI for personalization. A successful AI program can drive a 10-15% revenue lift. That’s how you survive, not with local bake sales.
Aura Windfall
But can't that technology serve a deeper purpose? What if AI is used not just for transactions, but for connection? To understand a customer's true needs and create a more personalized, human-centric experience. It could free up employees to build genuine relationships. The goal should be to use tech to enhance our humanity.
Mask
The goal is to stay in business. AI will be used to optimize supply chains, predict demand with terrifying accuracy, and reduce waste. That's the impact. It will make retail leaner and more efficient because the fat is being trimmed by force. It's about survival of the fittest, not a group hug.
Mask
The future, if we extrapolate the data, looks bleak. The articles I've seen predict a "tourism catastrophe" for the U.S. in 2025. International arrivals are forecast to drop by up to 8%, which could mean a staggering $64 billion loss in visitor spending. We are on a downward trajectory.
Aura Windfall
And yet, as one writer beautifully put it, "In 2025, the U.S. travel and hospitality industry is learning to fly in a storm." What I know for sure is that our greatest growth comes from our greatest challenges. This is a moment of truth, an invitation to innovate and redefine our purpose.
Mask
Innovation born of desperation. The industry will be forced to adapt with AI-driven dynamic pricing and ruthless cost mitigation. AI is becoming the "quiet partner" in this storm, not out of choice, but necessity. It's the only way to manage the turbulence. The future is automated and efficient, or it's bankrupt.
Aura Windfall
Or perhaps the future is more authentic. This is our chance to ask what it truly means to be a welcoming host. The future isn't written yet. It's a choice between building higher walls or longer tables. Maybe the world will come back, fuller and brighter, if we choose the table.
Aura Windfall
That's the end of today's discussion. What's clear is that a storm of economic pressure and shifting global perceptions is forcing a change in US tourism. Thank you for listening to Goose Pod, norristong_x.
Mask
The world isn't waiting for an invitation. The future of American retail and tourism will be seized by those who adapt, not those who reminisce. See you tomorrow.

## Tourists Tame Their Shopaholic Ways, If They Even Come to the US **Report Provider:** Bloomberg (via The Business of Fashion) **Date Published:** July 24, 2025 This news report from The Business of Fashion, citing Bloomberg, highlights a significant downturn in international tourism spending in the United States, largely attributed to President Donald Trump's global trade war, border policies, and broader economic uncertainty. The decline is directly impacting retail revenue, with **Bloomberg Intelligence estimating almost $20 billion in retail spending at risk this year.** ### Key Findings and Trends: * **Declining International Visitor Spending:** Shopping, historically the top activity for international visitors to the US, is being curtailed. * **Travel-related spending** has been "virtually flat" through May of the current year (2025) compared to the same period in 2024. * **Foreign arrivals by air** were down **6.6 percent in June** compared to the previous year, according to the US International Trade Administration (ITA). * **Reasons for the Decline:** * **Economic Uncertainty and Trade Policies:** President Trump's trade war and border policies are creating unease among potential visitors. * **Inflation and Cost of Living:** Years of US inflation have driven up the prices of essential services like hotel stays (up almost 10% since pre-pandemic) and restaurant meals (up almost a third). This leaves less disposable income for shopping. * **Visa Costs:** Potential increases in visa fees, detailed in Trump's tax and spending bill, could further deter visitors. * **Tariff Threats:** Recent threats of new tariffs on imports from countries like Brazil, Mexico, and South Korea, coupled with existing boycotts on American goods in Canada, contribute to the negative sentiment. * **Shifting Tourist Behavior:** * Some travelers are **avoiding the US altogether**. * Those who do visit are **rethinking their budgets** and becoming more selective about their purchases. * There's a trend of **sacrificing shopping for experiences**, as noted by tour operators and visitors. * Examples include opting to buy an iPhone over sneakers or forgoing perfume to afford experiences. * **Impact on Retailers:** * Businesses from small retailers to large companies like **Macy's Inc.** are feeling the impact. Macy's CEO Tony Spring indicated that international tourism negatively affected sales last quarter, and their forward guidance accounts for the absence of overseas shoppers. * Even souvenir shops are seeing fewer visitors and lower spending per customer, with one store owner reporting a drop from $1,000 per customer last year to $200 this year. * **Historical Context:** * Previously, international visitors would "come with empty suitcases and they would go out, fill the suitcases up and then ship those suitcases home." This habit is changing. * Last year, shopping was the **top leisure activity** among the over 48 million foreigners who flew to the US, surpassing sightseeing and visits to national parks. ### Specific Examples and Anecdotes: * **Floris van Dijkum**, a managing director at Ladenburg Thalmann & Co., notes that while the ultimate impact is still unfolding, "clearly you’re going to see some pressure." * **Betto Souza**, a tour operator in South Florida with over a decade of experience, observes that his Brazilian clients, while still visiting for major events, are more budget-conscious. He notes they might choose an iPhone over sneakers or skip perfume to afford experiences. * **Annet van der Meer** (64) from the Netherlands found food and alcohol in New York City "unbelievable" in terms of cost, paying "two times less" in Europe. * **Luana Krewer** (24) from Brazil found prices in the US "very expensive" compared to her last visit in 2018, when the Brazilian real was stronger and Apple products were on sale. She spent over $1,000 on clothes at discount stores like Ross Dress for Less and outlet malls. * **Selma Aydin** (50), managing the New York Gift Store near Rockefeller Center, stated that customers are spending significantly less, with one example of a customer spending $200 this year compared to $1,000 last year. ### Notable Risks and Concerns: * The **$20 billion in retail spending at risk** represents a significant economic threat. * The **continued impact of trade wars and economic uncertainty** poses a persistent challenge to the tourism sector. * The **rising cost of living** in the US makes it less attractive for budget-conscious international travelers. * The **potential for further increases in visa costs** could exacerbate the decline in arrivals. * The **global fashion industry** is bracing for the impact of new tariffs, as highlighted by a separate discussion on "The Debrief" concerning Trump's tariffs. The report concludes that while some companies are looking to domestic consumers to offset losses, the overall trend points to a challenging period for the US tourism and retail sectors due to a confluence of economic and policy-driven factors.

Tourists Tame Their Shopaholic Ways, If They Even Come to the US

Read original at The Business of Fashion

More than taking in views from the top of the Empire State Building, more than watching Old Faithful erupt and even more than shaking hands with Mickey Mouse, visitors to the US come to do one thing: Shop. But now, President Donald Trump’s global trade war and border policies — combined with broader economic uncertainty — are threatening billions of tourism dollars.

Bloomberg Intelligence estimates almost $20 billion in retail spending is at risk this year.Some travellers are avoiding the US altogether, and of those who are coming, many are rethinking their budgets. Although some major currencies have recently gained against the dollar, international visitors are still confronting years of US inflation that has driven up the price of hotel stays and restaurant meals, leaving less money in their pockets for shopping.

Travel-related spending, which typically grows each year, has been virtually flat this year through May when compared to the same period in 2024, data from the US International Trade Administration show. Meanwhile, foreign arrivals to the US by air were down 6.6 percent in June compared to last year, according to the ITA.

“Tourists would come with empty suitcases and they would go out, fill the suitcases up and then ship those suitcases home,” said Floris van Dijkum, a managing director at Ladenburg Thalmann & Co. Now, habits are changing. “The jury is still out on the ultimate impact, but clearly you’re going to see some pressure,” he said.

Betto Souza, who has been working as a tour operator in South Florida for over a decade, is experiencing the shift first hand. While his clients — predominantly Brazilians like him — are still flocking to Miami for big events like the Miami Open and Formula One Grand Prix, they’re being more selective about what to spend their money on.

Steep import taxes and trade barriers have long pushed Brazilians to buy brand-name products abroad, with electronics like Apple Inc. watches and MacBooks — as well as Nike Inc. sneakers, Tommy Hilfiger Corp. shirts and Michael Kors bags — among their go-to purchases.Now, “some will opt not to buy sneakers so they can still purchase an iPhone.

Or they’ll forgo buying perfume,” said Souza, 53, who owns Miami Tours & Limo Services. “Some are sacrificing shopping to be able to have experiences.”Annet van der Meer, visiting New York City from the Netherlands, agrees. She’s still shopping for US brands, including New Balance sneakers and UGG boots, but much of her budget is going toward day-to-day expenses.

“Compared with Europe, it’s unbelievable,” said van der Meer, 64, who’d just visited the Macy’s store near the Empire State Building. “Food is very expensive, alcohol is very expensive — I think in Europe we pay two times less than here.”Hotel prices are up almost 10 percent since before the pandemic, while the cost of eating out has risen by almost a third, according to government data.

For years, tourists from across the world have included stops at US luxury stores and outlet malls on their list of must-dos when visiting the country. Though e-commerce and international expansion mean the days of filling suitcases with half-price US brands are in the past, there are still some bargains to be found — especially for visitors from countries where certain products are priced at a premium.

Last year, shopping was the top leisure activity among the more than 48 million foreigners who flew to the US, a survey by the ITA found, topping sightseeing and visits to national parks, monuments and museums.Visitors could be further deterred by the cost of visas, which are set to rise significantly due to new fees detailed in Trump’s multi-trillion-dollar tax and spending bill.

And in recent weeks, the president has been threatening new tariffs on imports from countries including Brazil, Mexico and South Korea. Canada has already seen widespread boycotts on all things American. The unease among tourists is adding to challenges for everyone from mom-and-pop owned retailers to big companies like Macy’s Inc.

, where chief executive officer Tony Spring recently indicated that international tourism took a toll on sales last quarter. The company, which owns luxury brands Bloomingdale’s and Bluemercury as well as its namesake stores, said its forward guidance was based on overseas shoppers staying away. Other companies have suggested US consumers could help offset some of the losses.

UK fashion brand Burberry Group Plc said last week that a slowdown among tourists globally was the most challenging part of its business worldwide, but that sales in the Americas beat forecasts in the quarter through June, driven by “new local customer growth.”Luana Krewer, a 24-year-old college student from Brazil’s capital, Brasilia, returned in May from a two-week trip to Orlando and Miami with her family.

She was on the hunt for a Coach bag, but said that shopping in the US “is very different from what it used to be.” Compared to costs on her last visit in 2018, when she found deals on Apple products and the Brazilian real was almost twice as strong against the dollar, “I thought the prices were very expensive,” she said.

Ultimately, she spent more than $1,000 on clothes at the discount store Ross Dress for Less and Florida’s outlet stores, picking up products from Nike, Gap Inc., Victoria’s Secret & Co. and Target Corp.Back in midtown Manhattan, Selma Aydin manages the New York Gift Store near the Rockefeller Center, selling souvenirs including New York Yankees hats and shirts to tourists.

She said fewer people are visiting the store this year, and they’re spending less. “Last year, if people were coming, they were spending $1,000,” said Aydin, 50. “One customer, for example, right now, is spending $200.”By Andrew Rosati and Augusta SaraivaLearn more:The Debrief | Fashion Braces for Impact As Trump Tariffs ReturnsApparel prices are rising, supply chains are scrambling, and brands are playing defence as a new wave of Trump-era tariffs threatens to shake the global fashion industry.

Joan Kennedy and Marc Bain join The Debrief to explain the latest changes.

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