沃尔玛联手OpenAI,ChatGPT内可直接购买

沃尔玛联手OpenAI,ChatGPT内可直接购买

2025-10-20Technology
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雷总
晚上好小王,我是雷总,这里是为你打造的 Goose Pod。今天是10月20日,星期一,晚上10点11分。
董小姐
我是董小姐。今晚我们来聊聊:沃尔玛联手OpenAI,在ChatGPT里就能直接下单了。
雷总
我们开始吧!朋友们,这绝对是个大新闻!沃尔玛宣布和OpenAI合作,以后大家可以直接在ChatGPT内部完成购物。这个叫“即时结账”的功能,我觉得,会彻底改变我们网上购物的习惯,这是质的飞跃!
董小姐
这不是简单的改变,是精准的战略布局。传统的电商,搜个东西,出来一长串列表,效率太低。沃尔玛的CEO自己都说了,一个“原生的、多媒体的、个性化的”AI体验要来了。他们不是在等,是在奔向未来。
雷总
完全正确!而且这不仅仅是购物。就像我们之前聊过的,新的人工智能模型已经能让机器人拥有更复杂的能力。这是一个趋势!AI正在从执行简单任务,进化到能更深层次地理解我们、与我们互动。
董小姐
这就是我说的“核心科技”。它赋能的是整个系统。这不是什么花哨的噱头,而是零售业运作方式的根本性转变。他们已经和小有名气的Etsy、Shopify试水了,现在是把被验证过的模式,和沃尔玛这个巨头进行规模化复制。
董小姐
我们来看看背景。这么多年,我们的网购模式基本没变过:搜索、浏览、点击,很被动。沃尔玛发现,更年轻的“AI原生代”消费者,他们想买东西时,第一个想到的是去问ChatGPT,而不是去零售网站上搜。
雷总
是的!而且沃尔玛早就在准备了。他们六月份就推出了自己的AI购物助手“Sparky”。所以这次跟OpenAI合作,不是心血来潮,而是他们数字化战略里,构建真正智能、主动购物体验的下一步棋。
董小姐
就是要抢占先机。有调研显示,64%的消费者都愿意尝试用生成式AI来购物,市场已经准备好了。你不去主动适应,就会被淘汰。这关乎于从一开始就掌握用户的主动权。
雷总
你想想这个用户体验!你不再是输入“12罐可乐”,而是可以直接跟AI聊天:“我周末要办个10人派对,帮我准备点零食饮料。”AI能理解你的场景,给你一个个性化的购物清单,一键就能下单,这多顺畅!
董小姐
没错。这就是从“被动响应”到“主动服务”的转变。沃尔玛的终极目标,是让AI了解你的习惯,为你规划,甚至在你意识到自己的需求之前,就提前预测到。这才是把技术深度融入运营的真正力量。
雷总
当然,一谈到AI,大家最关心的问题就来了:我们的工作怎么办?我看到沃尔玛CEO说得很直接:“AI将改变几乎每一个工作岗位。”有些岗位会消失,但新的岗位也会被创造出来。
董小姐
真正的风险,不是AI会抢走你的工作,而是你拒绝使用它。AI是个工具,它能处理数据录入、会议安排这些重复枯燥的活儿。这恰恰把人力解放出来,去做人最擅长的事:创造、思考、处理复杂问题。
雷总
它就像一个超级助理,不抱怨、不休假,只会给我们创造巨大的价值。对员工来说,挑战在于如何掌握这个新工具,用它来释放自己的潜力,在新的领域里证明自己的能力。这是一个成长的机会!
董小姐
本质就是这样。消失的是“任务”,而不是“岗位”。对管理者来说,问题是用AI裁员,还是用AI赋能员工。我坚信要赋能。一个掌握了强大工具、技能过硬的团队,是不可战胜的。
董小姐
这对整个电商行业的影响是颠覆性的。这不只是个聊天功能,有分析师说,这是一场“革命”。像谷歌这样的传统搜索引擎要小心了。当用户通过“对话”来发现商品时,中间商就被绕过去了。
雷总
它建立了一条直达用户的通道!AI能分析你的购买历史、浏览习惯,甚至是评论里的情绪,然后给你量身定做的推荐。这为用户节省了时间,也让整个过程变得更有参与感,说实话,也更有趣。
董小姐
这就是效率和精准度。对企业来说,你能获得宝贵的市场洞察,实时发现新的趋势和消费者的痛点。这让精准营销成为可能,在最合适的时机把最合适的信息推给最合适的人。这是巨大的竞争优势。
雷总
展望未来,沃尔玛是“全身心投入”了。他们的目标是在五年内,让线上销售额占到总收入的50%。他们正在把生成式AI融入到公司的所有工作流中。这毫无疑问就是零售业的未来。
董小姐
数据也支持这个判断。分析师预测,仅生成式AI每年就能为零售业创造数千亿美元的价值,利润率也能提升一到两个百分点。这不是一阵风,这是商业领域的下一次工业革命,我们正在见证它的开端。
雷总
今天的讨论就到这里。总结一下,沃尔玛正与OpenAI深度融合,改变我们的购物方式。感谢收听Goose Pod。
董小姐
我们明天见。

## Walmart Partners with OpenAI for Direct Purchases via ChatGPT **News Title:** Walmart teams up with OpenAI to allow purchases directly in ChatGPT **Report Provider:** CNBC (Authors: Melissa Repko, Ashley Capoot) **Publication Date:** October 14, 2025 ### Key Information and Interpretation: Walmart has announced a strategic partnership with OpenAI, the creator of the AI chatbot ChatGPT. This collaboration aims to revolutionize the e-commerce shopping experience by enabling shoppers to make purchases directly through ChatGPT. **Core Findings and Conclusions:** * **Shift in Consumer Discovery:** Walmart recognizes a significant shift in how consumers discover and purchase items. Beyond traditional search bars and social media recommendations, shoppers are increasingly turning to AI chatbots like ChatGPT for gift ideas and deal hunting. * **Revolutionizing E-commerce:** Walmart CEO Doug McMillon stated that the traditional e-commerce model of a "search bar and a long list of item responses" is "about to change." The new AI-powered feature is envisioned to be "multi-media, personalized and contextual," promising a more "enjoyable and convenient future." * **OpenAI's Instant Checkout:** This partnership leverages OpenAI's new "Instant Checkout" feature, initially announced in late September. This feature will allow users to buy items directly within the ChatGPT interface. * **Phased Rollout:** While the exact launch date for Walmart purchases on ChatGPT was not disclosed, OpenAI's initial announcement of Instant Checkout mentioned support for single-item purchases from Etsy sellers. It also indicated that over one million Shopify merchants, including prominent brands like Skims and Glossier, would be integrated "soon." * **New Revenue Stream for OpenAI:** The Instant Checkout feature represents a new moneymaker for OpenAI. While financial terms of the Walmart deal were not revealed, OpenAI has previously stated it will charge companies a fee for transactions completed through ChatGPT. * **Walmart's Existing AI Efforts:** This collaboration complements Walmart's existing AI initiatives, such as its AI-powered shopping assistant on its app called "Sparky." **Significant Trends and Changes:** * **AI Integration in Retail:** The partnership signifies a major step towards integrating advanced AI directly into the retail purchasing funnel, moving beyond mere product discovery. * **Personalized and Contextual Shopping:** The emphasis on "multi-media, personalized and contextual" experiences suggests a move away from generic product listings towards highly tailored shopping journeys facilitated by AI. * **Evolution of E-commerce Interfaces:** The traditional search-and-list model is being challenged by more conversational and interactive AI interfaces. **Notable Risks or Concerns:** * **User Adoption:** The success of this initiative will depend on how readily consumers adopt purchasing directly through a chatbot interface. * **Data Privacy and Security:** As with any AI-driven transaction system, concerns around data privacy and the security of financial information will be paramount. * **Implementation Challenges:** Integrating a seamless and reliable checkout process across a vast retail inventory and an external AI platform could present technical challenges. **Material Financial Data:** * **Financial Terms Undisclosed:** Walmart did not disclose any financial terms of its deal with OpenAI. * **OpenAI's Fee Structure:** OpenAI will charge companies a fee for transactions completed through ChatGPT. **Key Dates:** * **October 14, 2025:** Walmart announced the deal with OpenAI. * **Late September 2025:** OpenAI first announced the Instant Checkout feature.

Walmart teams up with OpenAI to allow purchases directly in ChatGPT

Read original at CNBC

Serene Lee | SOPA Images | Lightrocket | Getty ImagesWalmart said Tuesday it has struck a deal with OpenAI to allow shoppers to make faster purchases directly through artificial intelligence chatbot ChatGPT.With the move, the retail giant and largest U.S. grocer is trying to keep up with changes in how consumers discover items to buy.

Along with purchasing items they see on social media or products recommended by retailers, shoppers are increasingly going to ChatGPT or similar AI chatbots for gift ideas or help finding the best deals."For many years now, eCommerce shopping experiences have consisted of a search bar and a long list of item responses," Walmart CEO Doug McMillon said in a news release.

"That is about to change."He said the AI feature will be "multi-media, personalized and contextual," adding that Walmart is "running towards that more enjoyable and convenient future."The company did not say when shoppers would be able to start buying Walmart items on ChatGPT.In late September, OpenAI first announced the Instant Checkout feature that will soon allow shoppers to buy items through Walmart, and said it would initially support single-item purchases from Etsy sellers.

OpenAI said at the time that more than one million Shopify merchants, including Skims and Glossier, would be coming soon.The Instant Checkout feature is a new moneymaker for OpenAI. Walmart did not disclose any financial terms of the deal, but OpenAI has previously said it will charge companies a fee for transactions completed through ChatGPT.

Along with the OpenAI deal, Walmart has an AI-powered shopping assistant on its app called Sparky.— CNBC's Ashley Capoot contributed to this report.

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